Cheerway | Home health care for Maryland and Virginia.

What exactly is Cheerway Care?
Cheerway Care, Inc. provides assistance for the elderly and disabled in their homes or health care facilities. We help you or your loved ones by arranging for trained, bonded and insured caregivers to assist you for as little as a few hours-or-as much as 24 hours -a day. Whether you are at home and don't want to go to a nursing care facility, we will provide a caregiver to assist you with daily living tasks so that you can remain in the comforts of your own home . Or whether, you are in a nursing care facility and need extra companionship and care, we are committing to providing the best service needed. Our services include assistance with personal hygiene, medication and activities of daily living as well as providing transportation, housekeeping, laundry, shopping/ errands and meal preparation.

Are services covered by insurance or Medicare/ Medicaid?
Unfortunately, Medicare or Medicaid does not pay for this type of care. However, some long-term care policies will reimburse for these kinds of services. You will need to check with your Insurance policy if Home-Care is covered.

How fast can I have someone come to my home from Cheerway Care?
We do the best we can to find you the best-matched caregiver for your situation as soon as it is needed. Usually, care can begin within a few days. If it is an emergency situation, we can send a Cheerway Care Caregiver on the same day, as long as an agreement is signed by you on the same day.

What are the fees?
The costs of services vary based upon the nature of care needed. It is also dependant on the number of hours/ day that care is needed. The best way to find out what specific costs involved is to contact the office. You can get an estimate over the phone; however, the exact costs of care can not be determined until your situation has been personally assessed by one of our management staff. The assessment is free so there is no obligation involved. Our rates are competitive and you will find that they are often less than what other Home Care Agencies are charging. We will work with you and your situation.

Is there someone available to assist me 24 hours/ 7 days a week?
We do have caregivers available for 24 hour service. The options include different caregivers to attend to you throughout the day (for example, you would have the same caregiver M-F from 7am – 3pm and then another consistent caregiver M-F from 3pm-11pm, etc.). Or you could opt to have a Live-In Caregiver. Please contact the Cheerway Care office for more information about these options.

How do I know I'll have the right caregiver?
Our commitment is to provide you with the best caregiver for your personal situation. We will listen to your needs and match a competent and trusted Cheerway Caregiver to your situation. We realize that personalities must mesh in order to establish a comfortable and trusting environment. We can arrange an introductory meeting so that you or your loved one can get to know the caregiver first.

Will someone from the agency “check up” on me and the caregiver to see if things are going alright?
Yes! The president of the company has more than 35 years of experience as a Registered Nurse. She is committed to regular client visits/ phone calls as well as visiting the employees on-site to be sure that quality service is being given. This is part of the personalized care that we are committed to giving you.

How am I billed for services?
You will be sent an invoice bi-monthly: at the beginning and middle of every month. You can pay by check or any major credit card at the receipt of the invoice.