We understand the importance
of credibility and want you to hear what others
say about us. We want to reassure you wholeheartedly
that we are who we say we are and we will do
what we say we will do! To that end, we have
compiled these notes from numerous letters and
cards from clients and families we have served
in the past.
“I want to take
this opportunity to thank you on behalf of our
family for the outstanding work which your firm
did for my father-in-law. Your staff was a constant
source of support and help to him, and we are
deeply appreciative of all of your efforts.
Your staff was very caring, kind and affectionate
toward Bill and we sincerely appreciate everything
that you did for him during this difficult time.”
Paul, son-in-law of Bill
“The caregivers
you send to Potomac Valley Nursing Center are
just efficient and delightful!”
Linda, Admissions Director, PVNC
“You made what
was an agonizing period in my life so much easier
to bear. You sent me those marvelous young men.
I will be eternally grateful to you for Joe,
Lucas and Kenneth who were so tender and compassionate.
Lucas sat there with me holding George's hand
and speaking so soothingly. I would never have
made it without you all. Please keep doing what
you do. People really need people like you.
You are doing God's work and I cannot thank
you enough.”
Marilyn, wife of George
“Thank you for
your kindness to Jack all these months. You
and your aides made his difficult life much
more bearable...Jack died of congestive heart
failure in Buffalo, NY. Before he died, he asked
me to thank Nellie and her aides….for
their kindness, care, and consideration.”
Judge DeLorenzo, brother of Jack
“Thank you for
the wonderful, kind and cheerful caregivers
you sent to care for our Mother [Renee].”
Charles & Dahlia, son and daughter-in-law
of Renee
“I thank God for
leading us to Cheerway!”
Rachel, POA for Mrs. Hensley
The
above individuals have given us permission to
use their names. If you would like to talk to
any one of them, let us know and we will gladly
give you their contact information. For us,
the families we serve are not just clients,
but valuable people who deserve care with compassion
and excellence!
What exactly is Cheerway
Care?
Cheerway Care, Inc. provides assistance
for the elderly and disabled in their homes
or health care facilities. We help you or your
loved ones by arranging for trained, bonded
and insured caregivers to assist you for as
little as a few hours-or-as much as 24 hours
-a day. Whether you are at home and don't want
to go to a nursing care facility, we will provide
a caregiver to assist you with daily living
tasks so that you can remain in the comforts
of your own home . Or whether, you are in a
nursing care facility and need extra companionship
and care, we are committing to providing the
best service needed. Our services include assistance
with personal hygiene, medication and activities
of daily living as well as providing transportation,
housekeeping, laundry, shopping/ errands and
meal preparation.
Are services covered
by insurance or Medicare/ Medicaid?
Unfortunately, Medicare or Medicaid does
not pay for this type of care. However, some
long-term care policies will reimburse for these
kinds of services. You will need to check with
your Insurance policy if Home-Care is covered.
How fast can I have
someone come to my home from Cheerway Care?
We do the best we can to find you the best-matched
caregiver for your situation as soon as it is
needed. Usually, care can begin within a few
days. If it is an emergency situation, we can
send a Cheerway Care Caregiver on the same day,
as long as an agreement is signed by you on
the same day.
What are the fees?
The costs of services vary based upon the
nature of care needed. It is also dependant
on the number of hours/ day that care is needed.
The best way to find out what specific costs
involved is to contact the office. You can get
an estimate over the phone; however, the exact
costs of care can not be determined until your
situation has been personally assessed by one
of our management staff. The assessment is free
so there is no obligation involved. Our rates
are competitive and you will find that they
are often less than what other Home Care Agencies
are charging. We will work with you and your
situation.
Is there someone available
to assist me 24 hours/ 7 days a week?
We do have caregivers available for 24 hour
service. The options include different caregivers
to attend to you throughout the day (for example,
you would have the same caregiver M-F from 7am
– 3pm and then another consistent caregiver
M-F from 3pm-11pm, etc.). Or you could opt to
have a Live-In Caregiver. Please contact the
Cheerway Care office for more information about
these options.
How do I know I'll have
the right caregiver?
Our commitment is to provide you with the
best caregiver for your personal situation.
We will listen to your needs and match a competent
and trusted Cheerway Caregiver to your situation.
We realize that personalities must mesh in order
to establish a comfortable and trusting environment.
We can arrange an introductory meeting so that
you or your loved one can get to know the caregiver
first.
Will someone from the
agency “check up” on me and the
caregiver to see if things are going alright?
Yes! The president of the company has more
than 35 years of experience as a Registered
Nurse. She is committed to regular client visits/
phone calls as well as visiting the employees
on-site to be sure that quality service is being
given. This is part of the personalized care
that we are committed to giving you.
How am I billed for
services?
You will be sent an invoice bi-monthly:
at the beginning and middle of every month.
You can pay by check or any major credit card
at the receipt of the invoice.
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